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Terms and Conditions
Making A Purchase
Making a purchase could not be easier. Just browse our Catalog, add quantities
for any items that you wish to buy and put them into the shopping cart. You
can return to the site by pressing
After you have finished your selection, select your country zone and click
You will be asked for a few details that we need to be able to satisfy the
We accept credit card payment. If you are shopping from North America or
anywhere else, place your order and your credit card company will convert
the transaction to US Dollars or your own currency. A rough estimate can be
obtained using the currency converter
All prices are in UK Pounds
We accept Visa, Mastercard, American Express, Solo, Switch, Electron and Maestro. Please use
our secure ordering system to leave your card details, or order via phone.
Please do not send card details via email.
Shipping And Handling
UK parcels are sent by either Royal Mail or Parcelforce 48 hours depending
on the size of the parcel. Overseas are sent by either Royal mail/ Parcelforce
Air. Postage is calculated based on the weight of the items using
standard Royal Mail / Parcelforce charges. The shopping cart will indicate
an amount that covers postage and packing. If this is found to be incorrect,
for reasons such as additional packing requirements or excessive weight,
we will contact you via email. If you wish to request airmail or surface
mail or any other postage options please include these details in the supplied
message box on the checkout page.
Orders are sent are normally processed and despatched by the next day as
received (Monday to Saturday). Orders are sent by Royal Mail/ Parcelforce
48 hours depending on the size of the parcel. In the event of non delivery
inform us by email, fax or telephone between 9am and 5pm Monday to Saturday
and we will look into the matter for you immediately. International orders
are sent by Royal Mail/ Parcelforce Air.
If your item is not in stock but is expected shortly we will back order for
you. We will inform you via email. Otherwise the item out of stock will follow
your main order.
Credit Card Security
All credit card numbers are encrypted in the software when the order is
placed using 128 bit encryption. They are only transmitted across the Internet
in this encrypted form.
We guarantee that great care is taken to ensure that every item is fairly
and accurately described and Yarn weights are in accordance with British Standard
984 unless otherwise specified.
If you need to reach us, please email us on firstname.lastname@example.org,
alternatively, you can telephone on :+44 (0) 20 8950 5445 or fax us on +44
(0) 20 8386 1771 or write to us or visit the shop at 44 High Street, Bushey,
Hertfordshire WD23 3HL United Kingdom
M.B. Conquest Ltd do not disclose buyers' information to third parties. Cookies
are used on this shopping site to keep track of the contents of your shopping
cart once you have selected an item, to store delivery addresses if the address
book is used and to store your details if you select the 'Store your details
for future purchases' Option.
We also guarantee that you can return any purchase with which you are not
entirely satisfied and provided you return the article concerned in a saleable
condition within fourteen days, we will refund any money which you have paid.
This does not affect your statutory rights as a consumer.
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Last Updated: Wednesday, 10-November-2010 14:15:39 EST